Refund policy
We want you to love your Good Influence skincare. If something isn’t right, we’re happy to help.
Returns
We accept returns on unopened, unused products within 30 days of delivery.
To be eligible for a return, the product must be in its original packaging and in resalable condition.
Because skincare is a personal-use product, we cannot accept returns on products that have been opened or used, unless the product arrived damaged or defective.
Not sure if Good Influence is right for your skin?
Skincare is personal, and we're here to help.
If you're having an unexpected reaction or aren't sure how to use a product, please reach out to us. We'd love to help you get the most out of your Good Influence products and find the best way to incorporate them into your routine.
Damaged or Defective Products
If your order arrives damaged, leaking, or with a product defect, please contact us within 7 days of delivery at anna@nourishmke.com
Please include your order number and a photo of the product and packaging so we can make it right.
Refunds
Once your return is received and inspected, we’ll notify you whether your refund is approved. Approved refunds are issued to your original payment method within 7 days. Your bank or card issuer may require additional processing time before the funds appear in your account.
If approved, your refund will be issued to your original payment method.
Original shipping costs are non-refundable. Customers are responsible for return shipping costs unless the product arrived damaged or defective.
Exchanges
We currently do not offer direct exchanges.
If you'd like a different product, you can return your eligible unopened item and place a new order.
Final Sale
Gift cards and products marked Final Sale are not eligible for return or refund.
Questions?
We're happy to help.
Email: anna@nourishmke.com